Application server support management
Supercharge your hosting business growth
Customers. Not tickets! This is hosting services as it should be. No tickets, no downtime, it’s just you and the customer, happily ever after. You take care of your hosting business. We take care of your Application server support.
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How we work?
Application server management - Designed for your hosting business
Medha Hosting is a top Application server certified partner and Application server management services firm. Our certified Application server support administrators help you get the maximum benefit and stability from Application Server with technical and administrative skills. We follow the best practices to deploy a stable and secure Application server Environment ( Shared hosting) infrastructure.
Our certified Application support experts help your business take full advantage of the Application server. Our support blends Application server administration, Recovery, Installation, and Configuration of the Application server.
- Server Installations
- Administration
- Troubleshooting
- Disaster Recovery
Our Application server support benefits
Application Server Administration
Is your application installed on Windows/Linux hosting, Red hat, Freebsd, Debian, or Ubuntu? Let Our Application server expert handle your servers 24×7. We also cover basic OS administration.
- Server hardware configuration analyses as per Application server and load requirements
- Server Operating System setup and administration
- Application Server Installation and Administration
- Database Server Installation and administration
- 3rd party Server Management tools setup; Example Webmin, Dotnet Panel
- Installation of IIS Server and administration (Windows Servers)
- Apache, PHP, Nginx, Lightspeed Servers setup and configuration (Linux Servers)
- Apache Tomcat or JBoss Server installation for Java server pages (JSP)(Windows and Linux )
- Cluster Setup and configuration (Windows or Linux) Operating System and application server patch installation
- Operation system, database and application server backups and restore
- Server environment tuning including application server
- Managing Web applications
- Installation and administration of web applications on the multi-tier application model
- Coordinating with customer’s Datacenter
Troubleshooting
Our tech support team responds within 30 minutes of getting your support ticket with all the feasible and deliverable solutions. We monitor servers 24/7 so that your business works efficiently and provides apt troubleshooting services
- Operating System-related troubleshooting solutions (referred to Application servers)
- Application server issues troubleshooting
- Database server performance Issues
- Backup and Restore Problems
- Security and Compliances related problems fixing
- Network issues troubleshooting
- End-user access and permissions related problem fixing
- Operating server cluster issues fixing
User Management
Based on the client’s requirements for user accounts and privileges, we assist with user management to mitigate any malicious effect. We can also assist:
- File and folder share creation for users
- Add/Remove Users
- Access approve/revoke
- Add/remove to groups
- Remote desktop add/remove
- Any other user-related issues
- User-related security configuration
End user support
Medha Hosting understands the importance of user management. Let our dedicated Application support engineers handle your end-users support while you are focusing on your hosting business.
- 24 /7 Round the clock availability
- Response and resolution time SLA's
- Quality assurance team
- Certified engineers
- Email/Chat/Help desk support
- The dedicated support team
- Web hosting specialized engineers
- Personal account manager