Windows Server Support Management
Get unlimited tasks and tickets at a flat rate (per server/month).
$200
USD / server / month
24/7 Windows Server Emergency Support
- Active Directory Certificate Services – Troubleshoot certificate issues.
- Active Directory Domain Services – Troubleshoot Active directory roles issues, domain, and forest-related issues, users and computers.
- DHCP Server – Troubleshoot DHCP scope issues and Ip resolutions, subnets.
- DNS Server – Fix DNS zones issues, replication, restore and records issues.
- File and Storage Services – Fix files server problems, storage issues, file and folder access issues, user access control.
- Hyper-V – Troubleshoot Hyper- V VM problems, storage, network and resource issues.
- Print and Document Services – Fixing printers’ issues and, access control and security problems.
- Remote Access and Remote Desktop Services – Troubleshoot RDP server, permissions issues. Application publishing access issues.
- Volume Activation Services – Fix Windows licenses activation issues.
- Web Services (IIS) – Fix websites, application pools, access control issues, additional modules issues, .net framework, and website issues
- Windows Server Updates – Fix Windows server updates and service pack installation issues.
Windows Server Administration
- Active Directory Certificate Services – Setup and administration of certificate issues
- Active Directory Domain Services – Setup and administration of Active directory roles, domain and forest-related, users and computers.
- DHCP Server – Setup and administration of DHCP scope issues and Ip resolutions, subnets
- DNS Server – Setup and administration of DNS zones, replication, and records
- File and Storage Services – Setup and administration of storage, file and folder access, user access control.
- Hyper-V – Setup and administration of Hyper- V VM, storage, network, and resources.
- Print and Document Services – Setup and administration of print server, access control, and security
- Remote Access and Remote Desktop Services – Setup and administration of RDP server, permissions. Application publishing.
- Volume Activation Services – Administration of Windows licenses activation service.
- Web Services (IIS) – Setup and administration of websites, application pools, access control, additional modules, and .net framework
Windows Server Backup and Security
- Windows Server Updates – Install Windows server updates and service pack installations
- Windows Server Backups – One time or scheduled backups as per your needs.
- Windows Server Disaster Recovery – Recover the windows server in case of a total failure of the windows server.
- Windows Server updates- Recommend required service packs and updates; based on approvals, we will install the updates.
- Windows Server (windows) Firewall – Block unwanted ports and traffic to the Windows servers.
- Windows Server Antivirus – Install and manage Windows server antivirus to prevent threats.
Windows Server End user support
- Create, modify, and delete users, security groups as per request.
- Fix user Remote desktop connectivity () issues
- Fix user security permission issues.
- Also, other user-related issues are covered.
