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Exchange Server Support

All Exchange Versions & Issues Covered

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Exchange Server Support

  1. Trusted By Many Businesses
  2. Certified Engineers
  3. 24 / 7 / 365 Support
  4. Unlimited Tickets

Try Now - 30 Days Free Trial

EXCHANGE SERVER MANAGEMENT

Exchange server Administration

Exchange Server Patching

Low Response & Resolution Times

Exchange Server Troubleshooting

Exchange Server User Management

Unlimited Ticket Support

$200
/ Month
30 Days Free Trial

Our Exchange Server Management Features

Most of the businesses run on email and 85% of businesses prefer Microsoft exchange. In spite of more popular solution email server administration is still a critical skill for most of system admins, here Medha hosting takes the privilege to support your end to end requirement with our exchange server administration team & these are the things we can support with.

  1. Server Administration.
  2. Server Troubleshooting
  3. Server Patching
  4. User Management
  5. Create Mailbox Database
  6. Check Mailbox Database health
  7. Check Available Disk Space
  8. Perform Backups
  9. Installing Exchange Server 2010,13,16
  10. Monitor, maintain and troubleshoot an Exchange Server 2013,10,16 environment
  11. Configuring permissions and securing Exchange Server 2016,13,10
  12. Integrating the Exchange server with Active Directory server
  13. Hybrid Exchange Server Installation and Managing
  14. Planning and Configuring the Mailbox Server Role,CAS Role,HUB Transport Role, Edge Role
  15. Importing and Exporting Mailbox Data
  16. Creating, Configuring and Managing Mailbox Databases
  17. Creating Exchange Recipient Objects

  1. Check SMTP queue
  2. Verify Exchange connectors
  3. Verify network connectivity and services
  4. Verify directory service availability
  5. Review open service tickets
  6. Review System and application logs
  7. Verify successful completion of database maintenance
  8. Migrating a Mailbox
  9. Creating Site Mailboxes
  10. Managing Public Folders
  11. Migrating Public Folders
  12. Mainiting the Address Lists and Address Book Policy
  13. Writing the Email Address Policies
  14. Implementation an antivirus solution
  15. Implement an anti-spam solution
  16. Plan and implementing message transport.
  17. Plan for disaster mitigation, implement back-up and recovery
  18. Managing highly available Client Access servers.
  19. Securely plan and configure Microsoft Outlook Web App and mobile messaging using the Client Access server.
  20. Manage recipient objects, address policies and address lists.

Beyond these top level solution Medha Hosting offers unlimited & round the clock ticket service, which helps clients to rectify their issues soon as possible. Most of the businesses run on email and 85% of business prefers Microsoft exchange. In spite of more popular solution still email server administration is still a critical skill for most of system admins, here Medha Hosting takes the privilege to support your end to end requirement with our exchange server administration team & these are the things we can support with..
A good Exchange Server condition depends on the effective configuration and collaboration of various factors. In the event that even one part of your Exchange Server association isn’t set up or looked after appropriately, it can effect your exchange server condition. Medha Hosting performs all the necessary tasks to let your exchange server up all the time.

  1. Mailbox Database and/or DAG problems
  2. Public Folder problems
  3. Transport and Mail-flow problems
  4. Unified Messaging Server problems
  5. Auto-discover and Outlook Anywhere problems
  6. Calendar and Scheduling problems that pertain to the Exchange back-end
  7. Database, Storage Group, and Information Store Service problems

  1. Messaging Records Management problems
  2. Offline Address Book, Address List, and Recipient problems
  3. Outlook Web Access problems that pertain to the Exchange back-end
  4. Performance problems
  5. Permission problems
  6. POP3 and IMAP4 problems that pertain to the Exchange backend

We check for Windows and Exchange patches monthly and report recommended OS patches. Apply on a regular schedule approved in consultation with Customer
Exchange Server incorporates a substantial set of predefined permissions, based on the Role Based Access Control (RBAC) permissions demonstrate, which you can utilize immediately for effective concede permissions to your administrator and user. Based on clients user management requirement we provide our following assistance.

  1. Outlook and other client problems
  2. Active sync problems
  3. Add/remove Users
  4. Add/remove DL’s and dynamic DL’s
  5. Add/remove Team mailbox
  6. Any other user related issues

Exchange server Administration
Most of the businesses run on email and 85% of businesses prefer Microsoft exchange. In spite of more popular solution email server administration is still a critical skill for most of system admins, here Medha hosting takes the privilege to support your end to end requirement with our exchange server administration team & these are the things we can support with.

  1. Server Administration.
  2. Server Troubleshooting
  3. Server Patching
  4. User Management
  5. Create Mailbox Database
  6. Check Mailbox Database health
  7. Check Available Disk Space
  8. Perform Backups
  9. Installing Exchange Server 2010,13,16
  10. Monitor, maintain and troubleshoot an Exchange Server 2013,10,16 environment
  11. Configuring permissions and securing Exchange Server 2016,13,10
  12. Integrating the Exchange server with Active Directory server
  13. Hybrid Exchange Server Installation and Managing
  14. Planning and Configuring the Mailbox Server Role,CAS Role,HUB Transport Role, Edge Role
  15. Importing and Exporting Mailbox Data
  16. Creating, Configuring and Managing Mailbox Databases
  17. Creating Exchange Recipient Objects

  1. Check SMTP queue
  2. Verify Exchange connectors
  3. Verify network connectivity and services
  4. Verify directory service availability
  5. Review open service tickets
  6. Review System and application logs
  7. Verify successful completion of database maintenance
  8. Migrating a Mailbox
  9. Creating Site Mailboxes
  10. Managing Public Folders
  11. Migrating Public Folders
  12. Mainiting the Address Lists and Address Book Policy
  13. Writing the Email Address Policies
  14. Implementation an antivirus solution
  15. Implement an anti-spam solution
  16. Plan and implementing message transport.
  17. Plan for disaster mitigation, implement back-up and recovery
  18. Managing highly available Client Access servers.
  19. Securely plan and configure Microsoft Outlook Web App and mobile messaging using the Client Access server.
  20. Manage recipient objects, address policies and address lists.

Beyond these top level solution Medha Hosting offers unlimited & round the clock ticket service, which helps clients to rectify their issues soon as possible. Most of the businesses run on email and 85% of business prefers Microsoft exchange. In spite of more popular solution still email server administration is still a critical skill for most of system admins, here Medha Hosting takes the privilege to support your end to end requirement with our exchange server administration team & these are the things we can support with..
Troubleshooting
A good Exchange Server condition depends on the effective configuration and collaboration of various factors. In the event that even one part of your Exchange Server association isn’t set up or looked after appropriately, it can effect your exchange server condition. Medha Hosting performs all the necessary tasks to let your exchange server up all the time.

  1. Mailbox Database and/or DAG problems
  2. Public Folder problems
  3. Transport and Mail-flow problems
  4. Unified Messaging Server problems
  5. Auto-discover and Outlook Anywhere problems
  6. Calendar and Scheduling problems that pertain to the Exchange back-end
  7. Database, Storage Group, and Information Store Service problems

  1. Messaging Records Management problems
  2. Offline Address Book, Address List, and Recipient problems
  3. Outlook Web Access problems that pertain to the Exchange back-end
  4. Performance problems
  5. Permission problems
  6. POP3 and IMAP4 problems that pertain to the Exchange backend

Patching
We check for Windows and Exchange patches monthly and report recommended OS patches. Apply on a regular schedule approved in consultation with Customer
User Management
Exchange Server incorporates a substantial set of predefined permissions, based on the Role Based Access Control (RBAC) permissions demonstrate, which you can utilize immediately for effective concede permissions to your administrator and user. Based on clients user management requirement we provide our following assistance.

  1. Outlook and other client problems
  2. Active sync problems
  3. Add/remove Users
  4. Add/remove DL’s and dynamic DL’s
  5. Add/remove Team mailbox
  6. Any other user related issues

FAQ - FREQUENTLY ASKED QUESTIONS
Exchange Server Support

How this support service works?

We work on your Exchange servers with unlimited tasks and administration. All other server management companies put a limit on the amount of time they are going to work on your server, for e.g. 5 hours or 10 hours, etc. But we don’t put such limit. We will work on our server till the issue is fixed.I am text block.

What are the MS Exchange versions do you support?

Exchange Server 2016,Exchange Server 2013 Exchange Server 2010,Exchange Server 2007,Exchange Server 2003 And Small Business Server.

Is my data secure?

Yes, security is our top priority, We have antivirus and firewall installed on all our systems, and we keep them updated to latest version. We sign NDA before hiring any employee, and the person working on your server only has access to your login details.

What are your Compliance Management?

Ongoing implementation and reporting of all policies and audit requirements. Implement and enforce rules of conduct for individual team members. Prepare security reports and gather periodic evidence for audit compliance. Work regularly with Customer’s internal auditors on addressing non-compliance issues. Participation in quarterly and annual IT audit with external auditors.

How many days free trail valid? and How do I sign up?

30 Days, Click Get My free Trail Button. Follow the screens to fill up your details.Thats all, you free trail will get started.

Do I need a credit card?

No, not all, we don’t ask credit card information.

Who's eligible for the free trial? How do I get started using support?

It’s Open to all; Anyone can get this free trail.

How do I get started using exchange server support?

After completing your registration .you can send a ticket describing your problem using your client area.

How much does it cost after free trail?

Our charges are per server basis. Each exchange server support price is 200 USD pm.

Example 1: If you have 2 Exchange servers with all roles you have to pay 400 USD.

Example 2: If you have 1 Mailbox servers role installed in one server+ CAS and HT roles installed to another server, we still count as two servers, and we charge 400 USD. Do you charge end user support?

Yes if you want us to help your users other than servers problems.

Such as creating/deleting users

DL, Team Mailbox, etc. add/remove

Configuring Outlook

and any other client problems.

How much do you charge per user?

We charge per user 50 cents (USD)

Do you charge for DL’s?

No, we don’t charge.

Do you cover Active Directory Installation and Administration?

No , We do not cover.You can opt in our Windows Server Support package to cover it.

MEDHA HOSTING PRINCIPLES

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Why Customers Us!

Exchange Server Support
Average rating:  
 4 reviews
by WALTER THOMPSON on Exchange Server Support
Nice job Excellent

In a day when customer service doesn't begin to measure up to what it used to be, it is SO nice to find an organization that not only understands but practices what customer service should be. You went above and beyond to solve an Exchange Server 2016 licencing problem that had nothing to do with you and everything to do with me. Thank you again.

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