Exchange Server Support Management
Get unlimited tasks and tickets at a flat rate (per server/month).
$200
USD / server / month
24/7 Exchange Server Emergency Support
- Mailbox Server Support – Troubleshoot mailbox, mailbox database, and public folder databases.
- Client Access Server support – Troubleshoot connectivity for clients (eg, Outlook, Outlook Web App, ActiveSync/mobile devices) to mailboxes
- Hub Transport Server Support – Fix mail flow in the organization
- Edge Transport Server Support – Troubleshoot inbound/outbound email flow for the organization.
- Unified Messaging Server support – Troubleshoot voice mail and other telephony integration with Exchange server.
- Supports the following versions of Exchange serves; Exchange server 2000, Exchange server 2003, Exchange server 2010, Exchange server 2000, Exchange server 2016, and Exchange server 2019.
- All other Exchange Server related support covered.
Exchange Server Administration
- Exchange Server installations – Install and configure Exchange servers.
- Mailbox Server Administration – Setup and manage mailbox, mailbox database, and public folder databases.
- Client Access Server Administration – Setup and manage connectivity for clients (e.g., Outlook, Outlook Web App, ActiveSync) to mailboxes.
- Hub Transport Server Administration – Setup and manage mail flow in the organization.
- Edge Transport Server Administration – Setup and manage inbound/outbound email flow for the organization.
- Unified Messaging Server Administration – Troubleshooting voice mail and other telephony integration with Exchange server.
- Supports Exchange server 2000, Exchange server 2003, Exchange server 2010, Exchange server 2000, Exchange server 2016, and Exchange server 2019
Exchange Server Backup and Security
- Exchange Server Backups – One time or scheduled backups as per your needs.
- Exchange Server Recovery – Restore mailbox database(s) or mailbox (s) as per request.
- Exchange Server Disaster Recovery – Recover the Exchange server in case of total failure of the Exchange server.
- Exchange Server updates- Recommend required service packs and updates; based on approvals, we will install the updates.
- Exchange Server (windows) Firewall – Block unwanted ports and traffic to the Exchange servers.
- Exchange Server Antivirus and Anti Spam – Install and manage Exchange server antivirus and anti-spam to prevent threats.
Exchange Server End user support
- Create, modify, and delete user mailboxes, distribution lists, and shared mailboxes as per request.
- Fix user connectivity (e.g., Outlook, Outlook Web App, ActiveSync) issues remotely.
- Fix user mail flow issues.
- Also, other user-related issues are covered.
