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Plesk SERVER SUPPORT

30 DAYS FOR FREE!
Installation. Configuration. Administration. Recovery.
WHAT YOU GET?
  1. $200 Worth 30 Days No Obligation Trial. Cancel Any Time.
  2. Unlimited Plesk Admin Work.
  3. 24/7 Support By Linux Experts.

No Credit Card Needed to Signup
AS SEEN ON
plesk support

Our Plesk support Features

Providing all round administrative support for a leading web hosting control panel. Medha Hosting can help you with…
  • Creating/Removing a Scheduled Task in PleskAdding/Editing/Deleting Reseller Accounts

    User Panel with the following support

    Here are the supports features- view resource alerts, cannot make changes to files owned by root, reboot server, start and stop web services

    Panel Administration

    We will serve you with the following features –

    1. Mailing lists
    2. Migrations
    3. Backups
    4. Firewall settings
    5. Server-wide email and spam settings
    6. Plus all Reseller abilities
    7. Change server hostname
    8. IP allocation
    9. Master SSL certificate settings
    10. Master database access
    11. Create Resellers and customers
    12. Create and assign subscriptions/domain

  1. Control Panel Highlights
  2. Webmaster tools
  3. Access via warp (no direct login)
  4. Add-ons to the Plesk
  5. Docker Support
  6. Git Support
  7. Plesk Security Advisor
  8. Multi-Server Extension
  9. WordPress Toolkit
  10. Developer Pack
  11. Security Core Complete by Atomicorp
  12. Kaspersky Antivirus
  13. Servershield by CloudFlare

  1. File permission settings for WordPress root and secure with wp-admin, wp-includes, wp-content, plug-ins folders and themes
  2. File permission settings recursively across all WordPress files and folders
  3. Restrict WordPress database’s user privileges
  4. View and change your client record
  5. Security checks for plug-ins and themes
  6. Change your login password
  7. Install and enable firewall plug-in for WordPress
  8. Create protected directories
  9. Reconfigure your domain
  10. Change your hosting settings
  11. Create CSRA’s
  12. Create web users
  13. Status viewing with statistics of your disk space and traffic.
  14. Create e-mail boxes
  15. Create redirects
  16. Create groups/autoresponders
  17. Change WordPress database’s table prefixes
  18. Disable file editing from WordPress dashboard

With tuned up security, monitoring & 24/7 troubleshooting services we can assist you within 30 min of issue raised in support ticket.
  1. Security level options tuning
  2. Disabling/turning off unnecessary services
  3. File storage management
  4. Clear up space with moving files
  5. Enable appropriate logging options
  6. Setting up user access permission settings

  1. Closing down/opening up certain ports
  2. Troubleshooting and monitoring panel-related issues
  3. Monthly system administration for OS
  4. Troubleshooting of email server and web server
  5. OS-related problems solution

Our unique method of the safe patch for any vulnerabilities and bugs will let you focus on your business because our team will be highly capable of doing that job for your services.
  1. OS patches installation
  2. Regular/future OS patches installation
  3. Upgrading all the packages available versions
  4. Degrading few of the packages to the supported applications

  1. Applying critical updates & patches (reactive)
  2. Pro-active notification and updating of critical server exploits and patches
  3. Scheduling server patches
  4. Update WordPress to the latest version

  1. Disable/Enable SSH login for root user
  2. Creating additional FTP/SFTP users
  3. Creating your subscription
  4. Creating a POP/IMAP email account
  5. Managing a MySQL database with phpMyAdmin
  6. WordPress admin account can be renamed and set a good password
  7. Additional username and password protection for wp-admin folder

Plesk Server Administration
Providing all round administrative support for a leading web hosting control panel. Medha Hosting can help you with…
  • Creating/Removing a Scheduled Task in PleskAdding/Editing/Deleting Reseller Accounts

    User Panel with the following support

    Here are the supports features- view resource alerts, cannot make changes to files owned by root, reboot server, start and stop web services

    Panel Administration

    We will serve you with the following features –

    1. Mailing lists
    2. Migrations
    3. Backups
    4. Firewall settings
    5. Server-wide email and spam settings
    6. Plus all Reseller abilities
    7. Change server hostname
    8. IP allocation
    9. Master SSL certificate settings
    10. Master database access
    11. Create Resellers and customers
    12. Create and assign subscriptions/domain

  1. Control Panel Highlights
  2. Webmaster tools
  3. Access via warp (no direct login)
  4. Add-ons to the Plesk
  5. Docker Support
  6. Git Support
  7. Plesk Security Advisor
  8. Multi-Server Extension
  9. WordPress Toolkit
  10. Developer Pack
  11. Security Core Complete by Atomicorp
  12. Kaspersky Antivirus
  13. Servershield by CloudFlare

  1. File permission settings for WordPress root and secure with wp-admin, wp-includes, wp-content, plug-ins folders and themes
  2. File permission settings recursively across all WordPress files and folders
  3. Restrict WordPress database’s user privileges
  4. View and change your client record
  5. Security checks for plug-ins and themes
  6. Change your login password
  7. Install and enable firewall plug-in for WordPress
  8. Create protected directories
  9. Reconfigure your domain
  10. Change your hosting settings
  11. Create CSRA’s
  12. Create web users
  13. Status viewing with statistics of your disk space and traffic.
  14. Create e-mail boxes
  15. Create redirects
  16. Create groups/autoresponders
  17. Change WordPress database’s table prefixes
  18. Disable file editing from WordPress dashboard

Server Troubleshooting
With tuned up security, monitoring & 24/7 troubleshooting services we can assist you within 30 min of issue raised in support ticket.
  1. Security level options tuning
  2. Disabling/turning off unnecessary services
  3. File storage management
  4. Clear up space with moving files
  5. Enable appropriate logging options
  6. Setting up user access permission settings

  1. Closing down/opening up certain ports
  2. Troubleshooting and monitoring panel-related issues
  3. Monthly system administration for OS
  4. Troubleshooting of email server and web server
  5. OS-related problems solution

Server Patching
Our unique method of the safe patch for any vulnerabilities and bugs will let you focus on your business because our team will be highly capable of doing that job for your services.
  1. OS patches installation
  2. Regular/future OS patches installation
  3. Upgrading all the packages available versions
  4. Degrading few of the packages to the supported applications

  1. Applying critical updates & patches (reactive)
  2. Pro-active notification and updating of critical server exploits and patches
  3. Scheduling server patches
  4. Update WordPress to the latest version

Server User Management
  1. Disable/Enable SSH login for root user
  2. Creating additional FTP/SFTP users
  3. Creating your subscription
  4. Creating a POP/IMAP email account
  5. Managing a MySQL database with phpMyAdmin
  6. WordPress admin account can be renamed and set a good password
  7. Additional username and password protection for wp-admin folder

FAQ - FREQUENTLY ASKED QUESTIONS
Plesk Server Management

Do I need to provide my credit card or other billing information to start my trial?

No. We don’t collect any billing information during the trial period.

What happens when my trial ends?

After the trial, you can continue with paid plan. We will send the invoice 14 days before your trail ends. If you want to continue you can pay the invoice.

Can I upgrade to paid subscription during my trial?

Yes, you can by simply paying the next month invoice in advance or ask our support team to help with that.

Can I sign up for another trial afterward?

No. You can’t start a new 30-day trial, but our Sales team will be happy to work with you to extend your trial if needed. 

What is your payment method?

We accept all major cards via PayPal.

What will a subscription give me?

30 Days unlimited Server Support, Administration, Troubleshooting, Patching, and many other activities related to server support. We already covered some of them in our Administration/troubleshooting section.

Do you cover my end user support?

No, we only cover server end related issues and administration.

How do you connect our server?

We will log in to the server using secure and innovative remote desktop tools like putty/RDP to perform the server administration or break fixing activities.

Do I need to provide server credentials?

Preferably Yes, to provide seamless support and administration we need to have access to the server. If you have any compliance concerns giving access we will schedule a remote screen sharing session via team viewer.

Is my data Secure?

Yes, security is our top priority, we have antivirus and firewall installed on all our systems, and we keep them updated to latest version. We sign NDA before hiring any employee, and the person working on your server only has access to your login details.

What are your compliance management?

Ongoing implementation and reporting of all policies and audit requirements. Implement and enforce rules of conduct for individual team members. Prepare security reports and gather periodic evidence for audit compliance. Work regularly with Customer’s internal auditors on discussing non-compliance issues. Participation in quarterly and annual IT audit with external auditors.

What is your SLA?

You can find our SLA here.

I have more questions!!

You are always welcome to chat with our 24/7 sales and support team with you queries. We are happy to help!
MEDHA HOSTING PRINCIPLES
plesk support

Why Customers Us!

PLESK SERVER SUPPORT
Average rating:  
 2 reviews
by Lene Aalling on PLESK SERVER SUPPORT
Am happy that I was lucky enough to choose your company

I have nothing but the best to say about Medhahosting so far. I am certain that Medhahosting and its customers have bright future. I am happy that I was lucky enough to choose your company. Please, don't change anything as you grow. Only that will ensure your long term success.

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