We provide 24/7 Linux Server support to ensure your Linux infrastructure operates without interruption. Our dedicated specialists are on standby to address and rectify any Linux Server challenges, no matter the scale.
Linux Support: Experience Continuous Server Solutions
Medha Cloud Linux Server Support Management grants you 24/7 Linux server urgent assistance, administration, data protection and recovery, end-user management, and heightened security to maintain seamless Linux operations. Avail unlimited tasks and tickets for a consistent flat rate (per server/month).
Number of Incidents
Single Incident
Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019
Support Availability
24/7
Monitoring
Not Available
Patching
Not Available
Security
Not Available
Exchange Server Hardening
Not Available
Backup
Not Available
Number of Incidents
Unlimited Incident
Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019
Support Availability
24/7
Monitoring
Not Available
Patching
On Request
Security
On Request
Exchange Server Hardening
On Request
Backup
On Request
Number of Incidents
Single Incident
Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019
Support Availability
24/7
Monitoring
24/7
Patching
Monthly
Security
24/7 SOC
Exchange Server Hardening
Included
Backup
As per Customer Needs
Number of Incidents
Single Incident
Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019
Support Availability
24/7
Monitoring
Not Available
Patching
Not Available
Security
Not Available
Exchange Server Hardening
Not Available
Backup
Not Available
Number of Incidents
Unlimited Incident
Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019
Support Availability
24/7
Monitoring
Not Available
Patching
On Request
Security
On Request
Exchange Server Hardening
On Request
Backup
On Request
Number of Incidents
Single Incident
Supported Exchange Servers
Exchange Server 2000, 2003, 2007, 2010, 2013, 2016, and 2019
Support Availability
24/7
Monitoring
24/7
Patching
Monthly
Security
24/7 SOC
Exchange Server Hardening
Included
Backup
As per Customer Needs
Scope of Work: We offer support for all Linux Server issues, including:
We will use our best efforts to resolve any issues that you experience. However, we cannot guarantee that we will be able to resolve every issue. If we are unable to resolve an issue, we will work with you to find a solution that is satisfactory to both of us.
We offer 24/7 support for all Linux Server issues. Our support team will respond to your support requests within 2 hours during business hours (Monday-Friday, 24/7) and within 4 hours during weekends(24/7). We will work with you to resolve the issue as quickly as possible.
Level of Support
Business hours (Monday to Friday:24/7): Our support team will respond to your support requests within 2 hours.
Weekends (Saturday and Sunday:24/7): Our support team will respond to your support requests within 4 hours.
Payment Terms
The payment terms for our support plans are as follows:
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Restored Exchange environment after database corruption
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