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VMware Server Support

VMware Support: Ensure Seamless Virtual Operations

We provide 24/7 VMware Server support to ensure your VMware infrastructure operates without interruption. Our dedicated specialists are on standby to address and rectify any VMware Server challenges, no matter the scale.

Microsoft Exchange server support features
Exchange Server Support

VMware Support: Experience Continuous Virtual Solutions

Medha Cloud VMware Server Support Management grants you 24/7 VMware server urgent assistance, administration, data protection and recovery, end-user management, and heightened security to maintain seamless VMware operations. Avail unlimited tasks and tickets for a consistent flat rate (per server/month).

VMware Server Support Management Service - Plans

Our VMware Server Management Service plans present one-time assistance, reactive upkeep, and comprehensive managed solutions tailored to align with your business's requirements.
Vmware server
Yearly
monthly

Pay Per Incident

$200
One-time
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Pay-Per-Incident is a great option if you don't require long-term support but only require assistance with a single issue.

Number of Incidents
Single Incident

Supported VMware Versions
VMware Server 1.x, VMware Server 2.x, VMware vSphere 4.X, 5X, 6.X, 7.X and 8.X

Support Availability
24/7

Monitoring
Not Available

Patching
Not Available

Security
Not Available

Exchange Server Hardening
Not Available

Backup
Not Available

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Reactive

$2400
Server/Year
Buy Now
If you require immediate support for multiple support requests frequently, this is a viable option.

Number of Incidents
Unlimited Incident

Supported VMware Versions
VMware Server 1.x, VMware Server 2.x, VMware vSphere 4, 5, 6, 6, 7 and 8.

Support Availability
24/7

Monitoring
Not Available

Patching
On Request

Security
On Request

Exchange Server Hardening
On Request

Backup
On Request

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Recommended

Fully Managed

$2880
Server/Year
Buy Now
Let us manage your Vmwae server so you can focus on what you do best. Our team looks after your Vmware Server around the clock.

Number of Incidents
Single Incident

Supported VMware Versions
VMware Server 1.x, VMware Server 2.x, VMware vSphere 4.X, 5X, 6.X, 7.X and 8.X

24/7

Monitoring
24/7

Patching
Monthly

Security
24/7 SOC

Exchange Server Hardening
Included

Backup
As per Customer Needs

Buy Now

Pay Per Incident

$200
One-time
Buy Now
Pay-Per-Incident is a great option if you don't require long-term support but only require assistance with a single issue.

Number of Incidents
Single Incident

Supported VMware Versions
VMware Server 1.x, VMware Server 2.x, VMware vSphere 4.X, 5X, 6.X, 7.X and 8.X

Support Availability
24/7

Monitoring
Not Available

Patching
Not Available

Security
Not Available

Exchange Server Hardening
Not Available

Backup
Not Available

Buy Now

Reactive

$250
Server/Year
Buy Now
If you require immediate support for multiple support requests frequently, this is a viable option.

Number of Incidents
Unlimited Incident

Supported VMware Versions
VMware Server 1.x, VMware Server 2.x, VMware vSphere 4.X, 5X, 6.X, 7.X and 8.X

Support Availability
24/7

Monitoring
Not Available

Patching
On Request

Security
On Request

Exchange Server Hardening
On Request

Backup
On Request

Buy Now
Recommended

Fully Managed

$300
Server/Year
Buy Now
Let us manage your VMware server so you can focus on what you do best. Our team looks after your Exchange Server around the clock.

Number of Incidents
Single Incident

Supported VMware Versions
VMware Server 1.x, VMware Server 2.x, VMware vSphere 4.X, 5X, 6.X, 7.X and 8.X

Support Availability
24/7

Monitoring
24/7

Patching
Monthly

Security
24/7 SOC

Exchange Server Hardening
Included

Backup
As per Customer Needs

Buy Now

Support Terms and Conditions

Scope of Work: We offer support for all VMware Server issues, including:

  • Server installation and configuration
  • Performance tuning
  • Troubleshooting
  • Security
  • Backup and recovery and all Exchange server relevant tasks.

We will use our best efforts to resolve any issues that you experience. However, we cannot guarantee that we will be able to resolve every issue. If we are unable to resolve an issue, we will work with you to find a solution that is satisfactory to both of us.

We offer 24/7 support for all VMware Serve Server issues. Our support team will respond to your support requests within 2 hours during business hours (Monday-Friday, 24/7) and within 4 hours during weekends(24/7). We will work with you to resolve the issue as quickly as possible.

Level of Support

Business hours (Monday to Friday:24/7): Our support team will respond to your support requests within 2 hours.
Weekends (Saturday and Sunday:24/7): Our support team will respond to your support requests within 4 hours.

Payment Terms

The payment terms for our support plans are as follows:

  • Pay Per Incident: You will be charged a flat fee of $200 for each support incident. A support incident is a problem that cannot be broken down into subordinate problems. If a problem can be broken down into subordinate problems, each subordinate problem will be considered a separate incident.
  • Reactive: You will be charged a monthly fee of $250 per server. This fee covers unlimited support incidents during the month.
  • Fully Managed: You will be charged a monthly fee of $300 per server. This fee covers unlimited support incidents during the month, as well as 24/7 monitoring and maintenance.

Managed IT services

Are you looking for a reliable and affordable way to manage your IT? Our fully managed services can help you save time and money while ensuring your IT systems are always up and running.
Learn more about our Managed IT services

VMware Server Management Service - Features

Our VMware Support Management Service provides extensive features, encompassing 24/7 emergency assistance, routine upkeep, administration, performance optimization, data protection and recovery, and advanced security measures.

Emergency Support

When a VMware Server complication arises, it's pivotal to have a dependable support crew ready. Our seasoned specialists are accessible 24/7 to address any pressing challenges that might surface, reducing service interruptions and guaranteeing operational consistency.

ESXi

We can assist you with challenges related to VMware ESXi hosts, including VM resource allocation, network configurations, storage connectivity issues, patch management, and performance tuning.

vCenter

Our team is proficient in troubleshooting and resolving issues related to vCenter Server, such as connectivity, permissions, cluster configurations, and VM migrations. We assist with backup strategies, update management, and other vCenter Server-related tasks.

vNetwork

Protecting and optimizing your virtual network is vital. We can aid in configuring and troubleshooting switches, port groups, distributed switches, and firewall settings, ensuring secure and efficient network communication.

vStorage

We're equipped to address storage challenges, including datastore configurations, storage policy management, VM disk issues, and storage network challenges. Our team can also guide you through storage migrations and troubleshoot connectivity problems.

VM

Recognizing the critical nature of individual virtual machines, we offer solutions for VM snapshots, clones, resource allocation, guest OS issues, and other VM-centric challenges.

Update Manager

Staying up-to-date is crucial for a secure and efficient VMware environment. We can help you troubleshoot and manage patching and updates using VMware Update Manager, ensuring your infrastructure remains current and secure.

VMware Hybrid Cloud

We offer comprehensive support for those extending their infrastructure to VMware Cloud on AWS or other hybrid solutions. Whether you're migrating VMs or experiencing challenges in your hybrid setup, we're here to ensure a smooth and uninterrupted experience.

NSX-T Data Center

Securing and streamlining your network infrastructure is paramount in a virtual environment. With NSX-T, we can support micro-segmentation, multi-cloud networking, and network automation tasks. Whether deploying overlay networks or configuring distributed firewalls, we have the expertise to assist and optimize your NSX-T configurations.

VMware Server Administration

When a VMware Server complication arises, it's pivotal to have a dependable support crew ready. Our seasoned specialists are accessible 24/7 to address any pressing challenges that might surface, reducing service interruptions and guaranteeing operational consistency.

Server Management

When a VMware Server complication arises, it's pivotal to have a dependable support crew ready. Our seasoned specialists are accessible 24/7 to address any pressing challenges that might surface, reducing service interruptions and guaranteeing operational consistency.

Preventive maintanance

Proactively fortify your VMware environment with our preventive maintenance offerings. We carry out routine system assessments, performance tweaks (including CPU and memory enhancements), backup confirmations, log scrutiny, and clean-ups. We validate backups to thwart data loss and uphold system robustness.

Compliance & security

Safeguard your VMware infrastructure and align with regulatory mandates using our compliance and security services. We set stringent security protocols, including patch management, and perform periodic audits to verify compliance. Reports are also created to offer a clear view of compliance standings and system well-being.

End-user management

Refine end-user administration with our specialized services. We oversee user allocations, virtual machine management, configuration of vSphere clients, and other pertinent user applications. Our focus remains on delivering uninterrupted end-user interaction and proficient team collaboration.

What our customers says about us?

Excellent

Rated 4.6/5 on Google Business Reviews Read our reviews

Swift Problem Solving!

"I was astounded at how quickly the team diagnosed and resolved our VMware issue. The downtime was minimal, and our operations resumed in no time!
Faris

Top-notch Technical Insight!

The depth of their troubleshooting knowledge saved us from a potentially massive system failure. Can't thank them enough for their timely intervention
Phani Krishna

Reliable and Efficient!

Every time we run into a snag, their troubleshooting expertise shines through. We've come to rely on them, knowing they'll get us back on track promptly.
Sudhesh K jain

Need help? 

Our dedicated team is on standby 24/7 to diagnose and rectify challenges, optimize performance, and strengthen security. Trust in our superior service, financial efficiency, and heightened operational effectiveness.
Call us at +1 646 775 2855 or +91 93536 44646
Microsoft Exchange Support

Top questions about Exchange support

Medha Cloud offers a range of VMware Server support plans, including one-time incident support, reactive support, and fully managed support. Each plan is designed to meet the unique needs of your business and includes various levels of support, ranging from one-time fixes to ongoing monitoring and maintenance.
Medha Cloud's fully managed support plan includes ongoing server monitoring, regular maintenance and administration, backup and recovery services, performance tuning, security solutions, and 24/7 support.
Medha Cloud's reactive support plan covers all VMware Server issues, including performance slowdowns, system errors, and VM connectivity problems. With unlimited tickets, you can rest assured that we will be available to address any VMware Server issues as they arise.
The cost of VMware Server support varies depending on the level of support required. Medha Cloud's one-time incident support starts at $200 per incident. Reactive support starts at $250 per month with unlimited tickets. Fully managed support costs $300 monthly and includes monitoring and unlimited tickets.
Yes, Medha Cloud can customize its VMware Server support plans to meet the unique needs of your business. Our team of experts can work with you to identify your specific requirements and tailor a support plan that fits your budget and needs.
Medha Cloud offers a range of security solutions to protect your VMware Server from potential threats, including antivirus and antimalware software, firewalls, spam filtering, and user access controls. We can also perform security audits to identify vulnerabilities and ensure your VMware environment is secure.

Need help? Call us at +1 646 775 2855 or  +91 93536 44646 

Connect with us via live chat for immediate assistance.

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