USA: 447 Broadway,2nd FL #196New York, NY 10013.
India: #74, 21st cross 16th Main, BTM 2nd Stage,Bangalore 560076
Is your application installed on Windows/Linux hosting, Red hat, Freebsd, Debian or Ubuntu? Let Our Application server expert handle your servers 24×7. We also cover basic OS administration.
• Server hardware configuration analyses as per Application server and load requirements
• Server Operating System setup and administration
• Application Server Installation and Administration
• Database Server Installation and administration
• 3rd party Server Management tools setup; Example Webmin, Dotnet Panel
• Installation of IIS Server and administration (Windows Servers)
• Apache, PHP, Nginx, Lightspeed Servers setup and configuration (Linux Servers)
• Apache Tomcat or JBoss Server installation for Java server pages (JSP)(Windows and Linux )
• Cluster Setup and configuration (Windows or Linux)
• Operating System and application server patch installation
• Operation system, database and application server backups and restore
• Server environment tuning including application server
• Managing Web applications
• Installation and administration of web applications on multi-tier application model
• Coordinating with customer’s Datacenter
Our tech support team responds within 30 minutes of getting your support ticket with all the feasible and deliverable solution. We monitor servers 24/7 so that your business works efficiently and provide apt troubleshooting services.
• Operating System related troubleshooting solutions (related to Application servers)
• Application server issues troubleshooting
• Database server performance Issues
• Backup and restore Problems
• Security and Compliances related problems fixing
• Network issues troubleshooting
• End-user access and permissions related problem fixing
• Operating server cluster issues fixing
Server Operating System and Application Server patches are reviewed monthly. We apply recommended OS and Application server patches on a regular schedule approved in consultation with our customer.
Based on client’s requirements for user accounts and privileges, we provide assistance in user management to mitigate any malicious effect. We can also assist:
• File and folder share creation for users
• Add/Remove Users
• Access approve/revoke
• Add/remove to groups
• Remote desktop add/remove
• Any other user-related issues
• User-related security configuration
No. We don’t collect any billing information during the trial period.
After the trial, you can continue with paid plan. We will send the invoice 14 days before your trail ends. If you want to continue you can pay the invoice.
Yes, you can by simply paying the next month invoice in advance or ask our support team to help with that.
No. You can’t start a new 30-day trial, but our Sales team will be happy to work with you to extend your trial if needed.
We accept all major cards via PayPal.
30 Days unlimited Server Support, Administration, Troubleshooting, Patching, and many other activities related to server support. We already covered some of them in our Administration/troubleshooting section.
No, we only cover server end related issues and administration.
We will log in to the server using secure and innovative remote desktop tools like putty/RDP to perform the server administration or break fixing activities.
Preferably Yes, to provide seamless support and administration we need to have access to the server. If you have any compliance concerns giving access we will schedule a remote screen sharing session via team viewer.
Yes, security is our top priority, we have antivirus and firewall installed on all our systems, and we keep them updated to latest version. We sign NDA before hiring any employee, and the person working on your server only has access to your login details.
Ongoing implementation and reporting of all policies and audit requirements. Implement and enforce rules of conduct for individual team members. Prepare security reports and gather periodic evidence for audit compliance. Work regularly with Customer’s internal auditors on discussing non-compliance issues. Participation in quarterly and annual IT audit with external auditors.
You are always welcome to chat with our 24/7 sales and support team with you queries. We are happy to help!
We may still have the ideal solution for you