Yes, today’s blog is about office phone systems. You have one. They are dull, necessary, and no one wants to deal with them. They need to be re-configured for new employees, they’re confusing, and the

It’s a fast business world. Brilliant business ideas can be conjured up at some hipster-filled vegan coffeehouse, a website is thrown together, and poof… in no time at all there is a living, breathing, small

If you’ve been following the news, the Internet of Things is getting increasing attention. You’re probably also thinking this is some Silicon Valley fancy thing that will take years to reach the rest of us.

In an age where most business happens online, not showing up in Google search results can really hurt you. While there’s no real shortcut to showing up consistently on web searches, there are a few

Many SMB owners think IT downtime only costs them a few productive hours, but there’s a lot more at stake when your systems go down. Customer satisfaction and loss of brand integrity are just two

There are many threats to the integrity of a small business, and not all of them are as dramatic as a cyberattack or a hurricane. Every small business needs to do a risk assessment to

Voice over Internet Protocol or VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. In conventional systems, phone calls are made using telephones or handsets that are connected

You went into business because you have an interest and expertise in some particular product or service. You began the firm to offer that product or service, but a dirty little problem came along with

Entrepreneurs and small businesses, especially ones that are fairly new, often don’t think about making plans to recover in case of a disaster. However, it is the smallest business that most likely has the fewest

Hearing “all of your confidential information is extremely vulnerable, we know this because…” is bad news, but whatever follows the ellipses determines just how bad. Consider two scenarios. 1.  “All of your confidential information is