Oct 28, 2012–Hurricane Sandy hit New York, America’s largest city. The consequences were disastrous and resulted in a shutdown of a city of 8.6 million people. Places that weren’t supposed to ever close, such as

You may hear a lot about business continuity plans and may even hear them incorrectly referred to as disaster recovery plans. So, what is a business continuity plan? A business continuity plan is a total

Before you can begin making any specific plans to handle a major event which threatens your firm’s capacity to do business, an analysis of the threats and hazards in the environment needs to be put

You have heard of a business continuity plan, but you may hear less frequently about one of its important components: the business impact analysis. A business impact analysis is the step where you make an

We discussed in our last blog how unified communications can hoster greater collaboration and workplace functionality, but today we’ll look its value to the “back of the house” and external customers. Unified communications offers opportunities

In our last blog we suggested that unified communications has value to an organization’s efforts to increase productivity. It can facilitate smoother, more efficient collaboration in a 24/7 workspace. Unified communications can Improve the functionality

Today’s blog will give a quick definition of unified communications and then explain reasons why this concept can lead to improved productivity in the workplace. So what is unified communications? First of all, it is

Have you heard the term unified communications tossed around lately? It seems to be used a lot in IT, telecomm, and work collaboration circles. Unified communications is a newer concept that refers to a conceptual